1. Introduction

Naspoti Risk Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name
  • Contact details (email address, phone number, postal address)
  • Identification numbers (e.g., ID or passport number)
  • Employment information
  • Payment information
  • Any other information you provide to us voluntarily
2.2. Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit
  • Time and date of your visit
  • Referring website
2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website and services. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our website.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our services
  • Improving, personalizing, and expanding our services
  • Communicating with you, including responding to your inquiries and providing customer support
  • Processing transactions and sending you related information, including purchase confirmations and invoices
  • Sending you marketing and promotional communications (you can opt-out at any time)
  • Monitoring and analyzing usage patterns and trends to improve user experience
  • Detecting, preventing, and addressing technical issues and security threats
  • Complying with legal obligations and enforcing our terms and policies

4. Disclosure of Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • For Legal Purposes: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • In Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Your Rights

Under South African law, you have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction or deletion of your personal information
  • The right to object to or restrict the processing of your personal information
  • The right to withdraw consent, where we rely on your consent to process your personal information
  • The right to lodge a complaint with the Information Regulator if you believe we have infringed your privacy rights

To exercise any of these rights, please contact us using the contact details provided below.

7. International Data Transfers

We may transfer your personal information to countries other than your own, including to countries outside of South Africa. When we do so, we will ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

8. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of our services after the effective date of the changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Naspoti Risk Solutions
16 Jan Street, Rocky Drift, 1240
Phone: 087 980 5050/1/2/3
Email: info@naspoti.co.za